Shipping & Returns

 

Shipping Information

Purchases will be shipped from our distribution center in New York City.  Please give our bar soap designers a 2 day window to create your item (as bar soaps are all handmade).  You can expect your purchase to arrive within 3-14 business days from receipt of your order. For an additional charge, we can expedite delivery to most destinations in 1-4 business days.

  • The shipping and handling cost for Jewlu items are a flat rate fee.
  • Please allow up to 2 business days to process and pack your order.
  • Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays.
  • Below are our shipping prices:

Ground — $6.00 flat rate
Air — $8.00 flat rate
Overnight – $23.00 flat rate

Thank you for shopping with Jewlu!

 

Easy Returns & Exchanges

At Jewlu, your happiness is our goal.  If at any time you're not completely satisfied with the quality of our products, you may return it for a refund or merchandise credit.  

Returned items need to be 75% intact and returned in their original packaging and include a copy of the packing slip. You can return items up to 15 days after the date we shipped your order. Shipping charges are not refundable.